Job Application

We are looking for a passionate, energetic, and results-driven retail professional to join our team as a Regional Operations Manager. The ideal candidate will have extensive multi-site retail management experience and a proven ability to drive sales, improve operational performance, and develop high-performing teams.

The successful candidate will be:

• Reporting to the Operations Director.
• The Regional Operations Manager will lead the Retail Operations function across the East Rand, Mpumalanga, Limpopo and Botswana region.
• The successful candidate will oversee a team of 5 Area Managers and approximately 70 Store Managers, ensuring operational excellence, driving sales performance
• Maintaining the Crazy Store's high standards across all stores within the region.

Minimum Requirements:

• Grade 12 (Matric) is essential.
• A relevant Diploma or Degree will be advantageous.
• Minimum of 5 years' multi-site retail management experience within a high-volume retail environment at Senior Area Manager level or above.
• Valid South African Code B driver's licence.
• Willingness to travel extensively, including overnight travel and cross-border travel into    Botswana.

Responsibilities:

• Lead the day-to-day operations of approximately 70 stores across 5 areas.
• Drive regional sales performance to achieve and exceed business targets.
• Analyse sales reports, P&L statements and key performance indicators to improve business performance.
• Ensure consistent execution of company standards, promotions and visual merchandising.
• Maintain high levels of stock availability and effective inventory management.
• Implement strategies to reduce shrinkage and improve stock accuracy.
• Conduct store visits, operational audits and stocktakes.
• Monitor competitor activity and identify opportunities to improve regional performance.
• Manage regional operating costs, including labour and store expenses.
• Recruit, coach, mentor and develop Area Managers and Store Managers.
• Drive a culture of accountability, customer service and operational excellence.

Competencies:

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Proven commercial and financial acumen.
• Strong analytical and problem-solving abilities.
• Excellent planning, organisational and time management skills.
• Sound knowledge of retail operations, merchandising and inventory management.
• Ability to work under pressure and deliver results.
• Customer-focused with a passion for retail.
• Positive, proactive and solution-driven mindset.

Correspondence will only be entered into with candidates who reach the short list. Should we not contact you within two weeks from the closing date, please consider your application as unsuccessful.